At our anchor client, quoting went from 2 hours to 10 minutes. Booking got 6× faster. Finance gained a number it can defend, with the audit trail behind it.
After 10 years in the industry, I can say that LiveLOADS is one of the best tools I've used. It transformed our logistics by centralizing everything (bidding, documentation, and invoicing) into one, easy-to-use platform.
We've been enjoying working with the platform. It's been a smooth experience, and is very user-friendly. It's easy to navigate and figure out, which helps keep things moving on our end.
Our anchor client runs a freight operation with a network of preferred carrier partners. Deliveries and returns depend on those relationships, and every movement needs a quote, a booking, and a record.
Quoting, tendering, and tracking are part of the business itself. The team needs to keep freight moving while finance needs to verify the cost. Both need the same record.
Before LiveLOADS, all of it ran the way freight usually runs at mid-market companies: quotes by email, tenders by phone, one spreadsheet carrying everything between systems. It worked, the way a corkboard and a flip phone work. Right up until finance asked a question the spreadsheet couldn't answer.
Freight is one of our biggest uncontrolled line items. LiveLOADS turned it into a number we can defend, with the audit trail behind it.
The question wasn't "how much are we spending." It was "how do we know that's right?" Answering it meant rebuilding the record from inboxes and phone logs. LiveLOADS was brought in to make the answer a byproduct of the work instead of a project of its own.
Quoting, tendering and paperwork moved into one flow. Confirmations file themselves. Nobody's calling a driver at 4:55.
Quote history is searchable. Benchmarks are per lane. A new rate gets compared to their own data before anyone says yes.
Loads, rates and documents are captured as they happen and flow straight into the systems finance already runs. The 5 pm re-keying ended.
LiveLOADS sits on top of what the business already had. Nobody got replaced. No relationship got re-wired, no TMS got ripped out. What changed is that the work now leaves a record, and the record belongs to the business.
"Where's my shipment?" gets answered from tracking instead of three phone calls. Status updates and check-ins go out by themselves as loads move.
Every quote, tender, rate confirmation and invoice sits in one record. Month-end freight questions answer themselves from the audit trail.
The business’s lane history is searchable, and it's theirs. Benchmark material for every rate conversation from here on.
Twenty minutes on your last 30 days of shipping and we'll show you where they are, with your numbers, not ours. The map is yours either way. Then run the pilot on two or three of your own lanes, with a 90-day free trial and setup behind it.
Book your 20-minute meeting →