Every AI feature we build has to do one of three jobs, measurably, or it doesn't ship. The test is always the same: whose hours come back, and which questions get answered without a meeting.
“Which carrier's detention charges have climbed this quarter?”
A list, ranked, with each charge tied to the load and the timestamp, and a note on which ones your record says were your dock's fault.
“Was the increase Carrier X sent last week reasonable?”
Their ask against your lane history and comparable benchmarks, with the two numbers that make the counter-argument for you.
“What should I ask for at renewal on our top five lanes?”
A prep sheet: twelve months of your rates, the variance, the on-time record. Arriving before the meeting, not after.
“Summarize last month for finance.”
Spend by lane and mode, the exceptions worth a look, and the trend. Every figure linked to its document in the audit trail.
Acting on your behalf only works if you can trust the action. Four rules ship before any of the features above do.
The AI acts inside guardrails you define: lanes, caps, partners. Outside them, it asks first. Always.
Nothing the AI says or sends stands alone. A quote, invoice, or timestamp is attached to every claim it makes.
Every draft, flag, and action is logged and undoable. The audit trail covers the software's work too.
The AI reads your record. It doesn't train on it, sell it, or leave with it. Same rule as the rest of the platform.
Each stage ships to pilot customers before it's generally available. The same way the rest of the platform went live at our anchor client.
A free 20-minute audit of your last 30 days of shipping. We map the three money leaks in your operation. Keep the map either way.
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